Privacy Policy

Before using or continuing to use the services provided by Linkincrease, please carefully read and fully understand this Privacy Statement, and make appropriate choices in accordance with this Privacy Statement when necessary. If you do not agree with the contents of this Privacy Statement, it may result in Linkincrease’s services being unable to function properly or failing to achieve the intended effect, and you should immediately stop accessing or using Linkincrease’s services. By using or continuing to use the services provided by Linkincrease, you indicate that you fully understand and accept all the contents of this Privacy Statement and agree that Linkincrease may use your information in accordance with this Privacy Statement.

Please note that agreeing to this Privacy Policy does not mean that all personal data listed herein will be collected at once; rather, only the necessary data will be collected based on the specific functionalities you choose to use.

I. Personal Information We Collect and Associated Business Functions

The following basic business functions of Linkincrease require the collection and use of certain personal information. Such information may either be voluntarily provided during the registration of a Linkincrease account or automatically collected when you request services from Linkincrease:

1. Your name, profile picture, phone number, and email address will be displayed in your Personal Center.

2. In Team Settings/Project (SCCS) Settings, the Member Management section may display your profile picture, name, and email address.

3. The Project (SCCS) Order List contains fields related to member information and may display your profile picture, name, and email address.

4. When you create or update order data or work order data, the data record will include your profile picture, name, and email address.

5. When you create or update repository data, the data record will include your profile picture, name, and email address.

6. You can comment on work order data, and your comments will include your profile picture, name, and email address.

7. The Message Center may use your name, and certain message contents may include your name and a description of the business context.

8. When you use the attachment upload/image upload feature on the mobile version, we will request your permission to access the camera and photos. If you refuse to grant this permission, you will not be able to use these specific features, but it will not affect your normal use of other functions.

9. Communicatio：When you send us emails or letters, you may include your company/team information, your name, contact number, or email address in the message.

10. Technical Services：When you call us or send emails requesting technical assistance for our products or seeking information about our products, you may provide us with corporate/team and personal information, including your company/team information, your name, contact number, or email address.

11. Registration for Linkincrease Services：When registering for Linkincrease services, the system will ask you to provide information so that we can record you as the owner of the Linkincrease service. This helps us provide you with services and information, including your company/team information, your name, contact number, or email address. Additionally, when you browse the Linkincrease website, the server will automatically collect your IP address, which is used solely by the system to send you the relevant pages and to help you monitor unauthorized logins.

12. Ordering Linkincrease Services：If you wish to order Linkincrease products through our online payment system, we will require sufficient information to complete your order, including your company/team information, your name, contact number, or email address, as well as your company/team’s bank account information or your personal credit card information.

13. Third-Party Login：When you use Linkincrease through third-party products (such as WeChat), we will collect your third-party account information in order to record you as a Linkincrease user and to help us provide you with services.

Linkincrease may also collect relevant personal information from you for the following purposes, including your name, contact details, company information, and job title. In addition to being used for Linkincrease’s basic business functions, this information may be used for the following purposes, which are of significant importance to us for improving the service quality of Linkincrease and for developing new products or services. We will not require you to use the information you have provided for these additional purposes, and you have the right to refuse.

(1) Product Upgrades and Enhancements We may use your information to notify you about upgrades, new products, promotions, or services you may be interested in.

(2) Product Usage Linkincrease may use the information collected during your use of the product to: periodically verify your entitlement to use the product; confirm whether you are using an earlier version of the product or feature before sending you notifications about new products or feature upgrades, and whether such upgrades would be helpful for your use of Linkincrease; and to receive internal product messages you have requested from Linkincrease.

(3) Internal Analysis We may use the information you provide to us for internal statistics and analysis in order to evaluate and enhance your experience with the Linkincrease website. This includes identifying your preferences and purchasing intentions, conducting marketing activities, and supporting operations and development-related activities.

II. Automatically Collected Information

You acknowledge and agree that each time you access Linkincrease's website or use its online services, our web servers may automatically collect and compile information regarding your visit (hereinafter referred to as 'Automatic Information'). Such information may include the URL or domain of the referring website, browser type, operating system, IP address, pages visited, and date and time of access.

III. User Files

Linkincrease allows you to store, send, receive, edit, synchronize, share, or otherwise organize or manage files and folders (including any information or data stored within those folders) (collectively referred to as “User Files”). We may obtain information about the total size of all User Files you store on Linkincrease, as it is necessary for us to understand your actual usage of Linkincrease.

IV. Sharing Information with Third Parties

The Linkincrease website will not disclose, edit, or reveal a user’s information or non-public content stored on the Linkincrease website without the user’s explicit and separate consent. You understand and acknowledge that in certain circumstances, sharing information with third parties is necessary for Linkincrease to provide its basic services; otherwise, Linkincrease would be unable to provide such basic services to you. In such cases, we will seek your separate consent to share the relevant information, except under the following circumstances:

1. Linkincrease may engage service providers to process your information

   You acknowledge and agree that, from time to time, we may employ other companies to provide services on our behalf, such as processing transactions, handling and sending mail, providing user support, hosting websites, or conducting statistical analysis on our products or services. We will sign strict confidentiality agreements with the companies, organizations, and individuals to whom we entrust the processing of personal information, requiring them to handle your information in accordance with our instructions, this Privacy Statement, and any other relevant requirements. We will only provide these companies with the information necessary for them to provide services to you, and we do not authorize these companies to use your information for any other purposes outside of Linkincrease.

2. Required by law

   You acknowledge and agree that, in accordance with applicable laws and regulations, or as required by administrative or judicial authorities, your information may be disclosed to third parties or to administrative or judicial bodies; that if you violate relevant laws and regulations of China, disclosure to third parties may be necessary; and that in order to provide the software or services you request, it may be necessary to share your data with third parties.

V. How We Protect Your Personal Information

1. We value the security of your personal information and adopt both technical and organizational measures consistent with industry standards to protect your data from unauthorized access, use, disclosure, modification, destruction, or loss. Examples include:

   • All data of Linkincrease is hosted on Huawei Cloud. As China’s leading cloud service provider, Huawei Cloud offers infrastructure that mitigates risks of data loss caused by stolen or failed hard drives, or even entire regional outages.
   • Linkincrease performs daily data backups, which are encrypted using the AES-256 algorithm. All backups are regularly monitored for integrity and undergo verification checks to ensure that, in the event of failure, we can promptly initiate the recovery process and restore data immediately.
   • Linkincrease employs Huawei Cloud's network security technologies, which include multi-layered protection and defense mechanisms. Unauthorized access is blocked through firewalls, while multiple switches and secure gateways ensure network redundancy and prevent single points of failure within the internal network.
   • Linkincrease utilizes Huawei Cloud technology to defend against DDoS attacks, allowing only legitimate traffic to pass through. This prevents business interruptions caused by malicious traffic, ensuring high availability and performance for the website and APIs.
   • All unused ports and accounts on Linkincrease servers are disabled. We perform regular security scans and patch upgrades on our cloud servers.
   • Linkincrease has established a business continuity plan and continuously monitors its infrastructure to ensure uninterrupted operation of all services.
   • Linkincrease uses access control technologies to strictly manage server access rights. Based on the principles of least privilege and role-based access control (RBAC), we minimize the risk of data breaches. Access to servers requires password-protected SSH keys and two-factor authentication (2FA), and all server operations are logged and audited regularly.
   • All code deployed to Linkincrease servers undergoes rigorous security checks, including automated testing, scanning, and manual code reviews. Our developers receive regular security training to ensure adherence to the latest and best secure development practices and to prevent potential vulnerabilities.
   • When users access the website or upload attachments, data is transmitted in encrypted form between their devices and our data centers. HTTPS is enforced to ensure all browser communications occur over encrypted connections.
   • To ensure lawful access to data, Linkincrease employs an internationally standardized authentication system that integrates identity management, authentication, and role-based authorization. Through user identity verification, authorization checks, and business identity tagging, we form an end-to-end authentication framework that prevents unauthorized data access. Based on this secure authentication, Linkincrease follows SaaS multi-tenancy best practices to ensure complete data isolation between user teams.
   • Linkincrease conducts regular professional vulnerability scans. These include web vulnerability scanning, operating system vulnerability scanning, asset compliance detection, configuration baseline scanning, and weak password detection. This comprehensive approach enables us to automatically detect security risks exposed on websites or servers, providing multi-dimensional cloud security assessment services that meet compliance requirements and leave no security weakness unaddressed.

2. We use encryption technologies, anonymization, and other reasonable and feasible measures to protect your personal information, and employ trusted security mechanisms to prevent your personal information from being maliciously attacked.

3. We have established a dedicated security team, security management policies, and data security procedures to safeguard your personal information. We enforce strict data usage and access controls to ensure that only authorized personnel can access your personal information, and we conduct timely security audits of our data and technology.

4. Despite the aforementioned reasonable and effective measures and our compliance with standards required by applicable laws and regulations, please understand that due to technological limitations and possible malicious means, in the internet industry, it is impossible to guarantee 100% security of information at all times, even with our best efforts to enhance security measures. We will do our utmost to ensure the security of the personal information you provide to us. You acknowledge and understand that the systems and communication networks you use to access our services may experience issues due to factors beyond our control. Therefore, we strongly recommend that you take proactive steps to protect the security of your personal information, including but not limited to using complex passwords, changing passwords regularly, and not disclosing your account credentials or other personal information to others.

5. We have formulated an emergency response plan and will immediately activate this plan in the event of a user information security incident to minimize the impact and consequences of such incidents. In the event of a user information security incident (such as data leakage or loss), we will, in accordance with legal and regulatory requirements, promptly inform you of: the basic situation and possible impact of the security incident, the measures we have taken or will take, suggestions for you to independently prevent and mitigate risks, and remedial measures for you. We will notify you of relevant information promptly through push notifications, emails, letters, text messages, or other means. If it is difficult to notify individuals one by one, we will adopt reasonable and effective methods to issue public announcements. Meanwhile, we will also report the handling of the user information security incident to relevant regulatory authorities as required.

6. We hereby specifically remind you that the personal information protection measures provided in this Privacy Statement apply only to the Linkincrease website. Once you leave the Linkincrease website and related services to browse or use other websites, services, and content resources, we are no longer capable of, nor responsible for, protecting any personal information you submit through applications or websites outside of the Linkincrease website, regardless of whether your login or browsing of such software or websites is based on links or guidance provided by the Linkincrease website. We shall bear no legal responsibility in this regard.

VI. Cookies

Cookies are text-only strings of information that a website transmits to the browser’s cookies file on the computer's hard drive so that the website can remember your identity and other details. Cookies may be set by the website or originate from third parties, such as advertisers. Cookies themselves are not used, nor intended to be used, to read any information from the user’s computer other than the content of the cookies themselves(excluding the content of the cookies themselves). Cookies simply serve as identifiers initially placed on your hard drive by the website. The same server can retrieve the actual content of the cookies, thereby identifying the computer and customizing, tracking, or controlling the use of the site based on the information stored on the host server.

We may use cookies on the Linkincrease website. By using cookies, we can enable automatic access and use of our website’s data input features. In addition, cookies allow us to track the use of our website, helping us determine which features are useful or popular, and which features do not effectively contribute to improving and updating our services.

VII. External Links

Our website may provide certain links that direct you to third parties with whom we offer co-branded products, or to other websites that we believe may help you better use Linkincrease services. Your use of such third-party websites shall be governed by the terms of service and privacy policies of those third parties, and not by this Privacy Statement.

Linkincrease does not make any representations regarding how these websites handle your personal information; you are advised to properly protect your own personal information. We recommend that you review the privacy policies of such websites before accessing them to understand their privacy protection practices.

Linkincrease will oversee third-party product or service providers to ensure strengthened personal information security management. If we identify that a third-party product or service has failed to implement the required security management measures and responsibilities, we will promptly urge rectification and, if necessary, terminate their access. Linkincrease reserves the right to audit the behavior of third-party embedded or connected automated tools that collect personal information, and if we discover actions beyond the agreed scope, we will promptly sever their access.

VIII. Access, Modification, and Accuracy of Information

We take reasonable steps to ensure that the personal information you provide is accurate and up to date. You have the right to access and correct your company, team, and personal information. You may log into your Linkincrease account using your email and password and update your data through the 'Account Settings' section. Alternatively, you may contact us at support@linkincrease.com to request access or correction of your personal information. If you wish to opt out of receiving product updates, marketing campaigns, or customer research, or if you want to limit how your personal data is used or disclosed, please contact support@linkincrease.com.

IX. Business Transfers

The information collected by Linkincrease will be regarded as an asset. In the event that Linkincrease, any of its affiliates, divisions, or any part of its assets undergoes a merger, acquisition, or bankruptcy liquidation involving the transfer of personal information, we will require the new company or organization that holds your personal information to continue to be bound by this Privacy Policy. Otherwise, we will require such company or organization to obtain your renewed authorization and consent.

X. International Transfers

In principle, personal information collected and generated within the People’s Republic of China will be stored within China. However, because we provide Linkincrease services to brand owners and suppliers worldwide, this means that, with your authorization and consent, your personal information may be transferred to, or accessed from, jurisdictions outside the country or region where you use Linkincrease services. Such jurisdictions may have different data protection laws or may not have relevant laws at all. In such cases, we will ensure that your personal information receives adequate and equivalent protection as it would within the People’s Republic of China. For example, we will seek your consent for the cross-border transfer of personal information, or implement security measures such as data de-identification prior to cross-border data transfer.

XI. Your Rights

In accordance with applicable laws, regulations, and standards in China and in line with generally accepted international practices, Linkincrease ensures that you may exercise the following rights with respect to your personal information:

1. Access Your Personal Information

   • You have the right to access your personal information, except in cases provided by laws and regulations. If you wish to exercise your right of access, you may do so in the following ways: You can view or modify your personal information in the [Personal Center] section.

   • If you are unable to access such personal information through the above link, you may contact us at any time using our web form or by sending an email to support@linkincrease.com.

We will respond to your access request within 30 days.

• For other personal information generated during your use of Linkincrease services, we will provide it to you as long as it does not require excessive effort. If you wish to exercise your right of access, please email support@linkincrease.com.

2. Correct Your Personal Information

   • If you discover any inaccuracies in the personal information we process about you, you have the right to request a correction. You may submit a correction request through the methods listed under ”1. Access Your Personal Information.”
   • If you are unable to correct this information through the above link, you may contact us at any time using our web form or by emailing support@linkincrease.com. We will respond to your correction request within 30 days.

3. Delete Your Personal Information
   You may request the deletion of your personal information under the following circumstances:

   • If our processing of personal information violates laws or regulations;
   • If we collect or use your personal information without your consent;
   • If our processing of personal information breaches our agreement with you;
   • If you no longer use Linkincrease services or have canceled your account;
   • If we no longer provide Linkincrease services to you.

   If we decide to respond to your deletion request, we will also notify any entities that have obtained your personal information from us to promptly delete it, unless otherwise provided by laws and regulations, or unless such entities have obtained your separate authorization. You acknowledge and agree that, notwithstanding the above, after you delete information from Linkincrease services, we may retain the corresponding information in backup systems for archival purposes for up to five (5) years.

4. Restrict Automated Decision-Making by Information Systems

   In certain business functions, we may make decisions solely based on non-human automated decision-making mechanisms such as information systems and algorithms. If these decisions significantly affect your legitimate rights and interests, you have the right to request an explanation from Linkincrease, and Linkincrease will provide appropriate remedies.

5. Responding to Your Requests

   To ensure security, you may need to submit a written request or otherwise prove your identity. Linkincrease may require you to verify your identity before processing your request. Linkincrease will respond within thirty days. If you are not satisfied, you may file a complaint via support@linkincrease.com. For reasonable requests, Linkincrease will generally not charge a fee, but for repetitive requests or those that exceed reasonable limits, we may charge a certain cost. For requests that are groundless, require excessive technical means (for example, the development of new systems or a fundamental change to existing practices), pose risks to the legitimate rights and interests of others, or are highly impractical (for example, involving information stored on backup tapes), we may refuse to comply.

   Linkincrease will not be able to respond to your request in the following circumstances:

   • Where it is related to the personal information controller’s performance of legal and regulatory obligations;
   • Where it is directly related to national security or national defense security;
   • Where it is directly related to public safety, public health, or major public interests;
   • Where it is directly related to criminal investigations, prosecutions, trials, and enforcement of judgments;
   • Where the personal information controller has sufficient evidence to show that the personal information subject has malicious intent or is abusing rights;
   • Where it is for the purpose of safeguarding the life, property, or other significant legitimate rights and interests of the personal information subject or other individuals but it is difficult to obtain the individual’s consent;
   • Where responding to the request would cause serious harm to the legitimate rights and interests of the personal information subject or other individuals or organizations;
   • Where it involves trade secrets.

XII. Contact Us

We are committed to continuously improving our business and operations. Therefore, our policies will be regularly refined. In this regard, Linkincrease reserves the right to modify this Privacy Policy from time to time. Any changes to this policy will be published on the Linkincrease website. We encourage you to periodically visit our privacy policy page to review the most up-to-date privacy practices. If we make any substantial changes to this Privacy Policy that extend our rights to use your company/team and personal information, we will notify you and seek your consent via email or by posting a prominent notice on our website.

If you have any questions or wish to access, correct, or delete your data, please contact us at: support@linkincrease.com